FourC Future Ticketing is an intuitive, flexible, and secure ticketing ecosystem designed specifically for commercial public transport operators. It provides a complete, end-to-end solution, encompassing all the software and hardware necessary to run a modern, highly profitable mobility operation.
Benefits
Future Ticketing equips you with every component needed for commercial transit, including a web-based administration interface, a cloud API, driver and check-in apps, passenger-facing apps, web sales portals, and integrated payment solutions.
Beyond standard transit, Future Ticketing empowers operators to build a complete Mobility-as-a-Service (MaaS) ecosystem. By seamlessly integrating with third-party providers, you can offer passengers comprehensive first/last-mile and on-visit transport options alongside their main journey.
Core Advantages
- Modern Architecture: Secure, ID-based ticketing framework.
- Omnichannel Sales: Multiple sales channels like web, apps, call center, etc
- Cost-Efficient Setup: Low initial deployment costs
- Tailored for Profit: Maximize profit margins and vehicle fill-rates for commercial routes
- Industry Standards: Built on open, widely acknowledged transit standards like Transmodel and NeTEx
- Flexible Payments: Seamless integration with leading payment terminal providers, including modern SoftPOS solutions
- Granular Control: Role-based access control (RBAC) allows fine-grained management for administrators and operators at all business levels
- Extensibility: Open APIs empower your team to effortlessly add in-house extensions and custom tools
Components
Future Ticketing offers a modular approach, allowing you to deploy the exact tools you need for a full-fledged ticketing solution.
Cloud-based Backend
The robust relational database and business logic driving day-to-day operations. The standards-based API connects external tools and processes seamlessly, enabling custom app creation without relying on the graphical interface.
Administration GUI
A modern, responsive web portal giving managers complete control over the system. It features tailored access rights, ensuring personnel and operators with different roles only see and use the functionality relevant to them.
Driver App
The stylish, connected Driver App empowers drivers and sales personnel to sell tickets, manage check-ins, and monitor real-time journey progress. It connects directly to receipt printers and supports SoftPOS for seamless on-board and on-site payments.
Check-in App
The Check-in App is designed for high-volume boarding. Passenger handlers can swiftly verify tickets and manage check-ins, ensuring a smooth, premium traveller experience right at the door.
Passenger Apps
Customizable iOS and Android applications allowing passengers to purchase tickets, manage profiles, and track live vehicle locations. These apps can easily be branded to your specific design and can be tailored to unique mobility operator requirements.
Web Sales Portal
The Web Sales Portal is a responsive, white-label ticket sales web interface that easily integrates into your existing website or functions as a standalone hosted page. It connects to international payment gateways (VISA, MasterCard, Vipps, etc.) for secure, frictionless transactions.
Ticketing Hardware
Fully compatible with our range of well-tested, modern physical solutions. (See our Hardware page for more information).
Comprehensive Features
- Network & Planning: Define transport networks via NeTEx import or manual entry, alongside fully configurable vehicle types and traveler categories.
- Omnichannel Sales: Sell tickets seamlessly through the Driver App, Web Sales Portal, Passenger Apps, Administration UI, and Ticket Vending Machines (TVMs), or implement other sales channels using the sales API.
- Digital Ticketing: Generate secure QR tickets deliverable via app, web, email, SMS, or print.
- Dynamic Pricing Engine: Implement flexible API-enabled pricing, including zone matrices, seat-specific pricing, custom traveler categories, round-trips, promotional discount codes, and “Flex” ticket options.
- MaaS Integrations: Connect with third-party providers for first/last-mile transit (e.g., taxis) and on-stay mobility (e.g., city bikes or e-scooters), alongside optional add-on product offerings.
- Universal Payments: Accept credit/debit cards, cash, and national schemes (e.g., Vipps).
- Operations & Reporting: Access extensive financial and operational reports, and monitor live passenger loads to optimize fleet deployment.
- Automated Communications: Keep passengers informed with manual and automatic SMS or email notifications regarding delays, disruptions, or cancellations.
- Customer Support Hub: Built-in call center features with robust tools for handling ticket changes, cancellations, and inquiries.